The capacity for recognizing our own feelings and those of others, for motivating ourselves, for managing emotions well in ourselves and in our relationships.
Emotional Intelligence is:
- Self-Awareness: Knowing your emotions and their effects.
- Self-Management: Knowing how to manage your emotions, how to keep disruptive impulses in check. Being flexible and comfortable with new ideas.
- Social Awareness: An ability to listen, to be persuasive, to collaborate, to nurture relationships.
- Relationship Management: An ability to influence others, handle conflict, develop, lead and work with others.
- Practical implications and real-life effects of the biology of emotion
- Determine how to anticipate and manage your emotions, and to anticipate and work with the emotions of others
Why today’s leaders need EQ more than ever?
Mastering Emotional Intelligence (EQ) is the key to outstanding performance in technical, managerial, professional, leadership and entrepreneurial roles. We all know someone who didn’t exactly shine at school, but went on to be hugely successful in their chosen careers.
The reason is simple: IQ is only one aspect of doing well. What’s more, numerous studies have shown that it’s EQ which makes a highly effective leader. Today’s leaders – from top executives to line managers – must have more than just the right technical skills and IQ. They must possess emotional intelligence.
Emotionally intelligent leaders help organizations create competitive advantage through:
- Increased performance
- Enhanced innovation
- Effective use of time and resources
- Improved motivation & teamwork
- Restored trust